Gifting Season is here! Not to worry – we'll upgrade your shipping, free of charge, to ensure you get your gifts on time. Items must be in stock and available to ship on or before the order-cutoff date. Backorders are not guaranteed.
Orders placed after the specified dates and times below cannot be guaranteed for holiday arrival.
Shipping Information
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Holiday Shipping Information
Ensure your order arrives by December 24, 2024 in time for Christmas and Hanukkah!
US STANDARD SHIPPING
48 States: Order by 11:59PM PST
Thursday, Dec. 19
US EXPRESS SHIPPING
48 States: Order by 9AM EST
Monday, Dec. 23
*Select Beauty, Oversized Home & Décor, and Curated by Judymeg:
Order by Thursday, December 12, 1PM EST*These items will be indicated on their product detail pages and in checkout.
US Territories, and APO/FPO/DPO addresses
Order by Sunday, December 8, 1PM ESTAlaska, Hawaii, and PO Boxes
Order by Tuesday, December 17, 1PM ESTAt checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. This estimated delivery date includes processing as well as extra time to account for weekends and/or national holidays. Express or overnight orders placed after 1 PM typically ship the next business day.
Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express and/or overnight shipping for these locations.
Please note that all product-related issues, such as missing or damaged items/packages, must be reported within 30 days of the shipping date.
Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express and/or overnight shipping for these locations.
Please note that all product-related issues, such as missing or damaged items/packages, must be reported within 30 days of the shipping date.
Unlimited Furniture Delivery
With Unlimited Furniture Delivery, you enjoy one flat-rate delivery fee for all eligible styles. Orders containing more than one Unlimited Furniture Delivery item will be consolidated and delivered together. Furniture will arrive 2–4 weeks after your order has shipped.
We are happy to provide two delivery services:
White Glove Delivery
Includes delivery to your room of choice, as well as unpacking, assembly (excluding chandeliers, mirrors, bath vanities, and hanging furniture), and debris removal. Once your items are with our carrier, you will receive an email that outlines how to schedule a delivery.
Doorstep Delivery
Available for eligible items at a lower flat-rate fee, and includes in-box delivery to your front door. There is no need to schedule a delivery or provide a signature. You will receive an email notifying you of your scheduled Doorstep Delivery date 1 to 2 days prior to delivery. For multi-unit buildings, items will be placed in a secure lobby area or left with a building attendant. Please note, you are responsible for bringing items into your home. Assembly and debris removal are not included.
If Doorstep Delivery-eligible items are purchased with White Glove Delivery-eligible items, we will automatically upgrade all Unlimited Furniture Delivery styles in your order to be delivered via our White Glove service – with no additional fee.
Please review the charts below to estimate shipping and handling charges based on the pre-tax value of US orders. Note: Select extended-delivery areas require an additional handling fee: IA, ID, ME, MT, ND, NE, NH, SD, VT, WY.
Backorders
If an item is on backorder, an Expected to Ship date will be shown on the product page and at checkout. You will receive an email if there are any changes to the status of your items. You will not be charged for backordered items until they ship. Occasionally, items will go on backorder before your order is fulfilled — if this happens, we will alert you via email.
In the event that your order includes a backordered item, we reserve the right to cancel the item or ship your order in multiple packages. You do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. To see if your items are eligible for cancellation, review your order details.
In the event that your order includes a backordered item, we reserve the right to cancel the item or ship your order in multiple packages. You do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. To see if your items are eligible for cancellation, review your order details.
Cancellations
As soon as we receive your order, we start working on it right away. While we’re unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation. However, once you have received your order, you may return or exchange any eligible items.
Once your items are successfully cancelled, you will receive an email that includes the cancellation details. The email will be sent to the address listed on the order. You will not be charged for any cancelled merchandise.